Hospital operations partner · Since 2011
The back office your hospital wishes it already had.
We take on the operational load that pulls doctors and administrators away from patient care: billing and TPA desk operations, ECHS and CGHS implementation, and NABH and QCI accreditation.
- We handle
- TPA & Insurance
- ECHS
- CGHS
- NABH
- QCI
Why hospitals call us
Your clinicians should treat patients, not chase claims.
Rejected claims, slow settlements and accreditation deadlines drain time from the people who should be running your hospital. We take that work off their desks and run it properly.
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Claims stuck in queries
Missing documents and billing mismatches delay settlements and lock up working capital.
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Accreditation pressure
NABH and QCI preparation turns into a last-minute rush, and standards slip between surveys.
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Processes that live in people’s heads
When a key person leaves, the workflow leaves with them.
Seven service wings
One partner for the whole back office
Engage a single wing or combine them into one integrated back office. Each wing is run by specialists who have done the job inside hospitals.
Billing & TPA Desk Outsourcing
Complete or partial outsourcing of your billing and TPA desk, from pre-authorisation to final settlement.
Learn moreECHS Implementation & Support
ECHS process implementation, documentation and billing workflows that keep ex-servicemen’s cases moving.
Learn moreCGHS Implementation & Support
CGHS documentation, package-rate billing and claim follow-up, done right the first time.
Learn moreNABH Consultancy & Implementation
NABH preparation, documentation, audits and quality systems, from entry level to full accreditation.
Learn moreQCI Support
Professional support for QCI-related accreditation, documentation and quality systems.
Learn moreHospital Process Implementation
Structured workflows, SOPs, monitoring systems and operational controls that outlast any one person.
Learn moreRevenue & Business Growth Support
Find the revenue already inside your hospital: in patient flow, scheme utilisation and pricing.
Learn moreNot sure where to start?
Tell us what is hurting most. We will recommend the wing, or combination of wings, that fits your facility.
Talk to usHow we work
A diagnosis before a prescription
Every engagement follows the same four steps, so you always know what happens next.
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Facility walkthrough
We review your current workflows, billing files and accreditation status in person, before we propose anything.
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Gap report
A clear report that ranks every issue by financial and compliance risk, not by what is easiest to fix first.
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Embedded support
Our people work alongside yours inside the agreed scope, with a weekly report your leadership can act on.
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Handover or retainer
We train your team to sustain the change, or stay on a monthly retainer. Whichever suits your facility.
Why GK Star
Started by people who ran the desk, not just studied it.
We began in 2011 as a small billing audit practice started by former hospital administrators. Everything we do is shaped by that experience.
Diagnosis first
Every engagement opens with a walkthrough, not a proposal. We recommend only after we have seen how your desk actually runs.
Reporting in your language
Our reports follow the formats your leadership already uses to review performance. No new dashboards to learn.
Built for handover
We document and train as we go, so your team can take the function back in-house whenever you choose.
Run by practitioners
Our team has sat on the hospital side of the admin desk. We solve problems we have handled ourselves.
Our TPA settlement time dropped from eleven days to under four within the first quarter. The billing team finally stopped fighting with the front desk over admission paperwork.
Where we work
Supporting hospitals across seven states
From our base in Bahadurgarh, Haryana, our teams work on-site and remotely with hospitals and clinics across North, Central and Western India.
Check availability in your city- Haryana
- Uttar Pradesh
- Maharashtra
- Madhya Pradesh
- Uttarakhand
- Punjab
- Rajasthan
Talk to us
Tell us what is slowing your desk down.
Share a specific pain point and we will come back within one business day with how we would approach it.
- Reply within one business day
- A walkthrough of your facility before any proposal
- Engage one wing or the full back office
Send us an enquiry
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